eMotoring Privacy Policy

Thank you for visiting EMOTORING LLC (“Company” or “we” or “us” or “our”), for your car buying needs. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@emotoring.com.

When you visit our website https://emotoring.com/ (“Site”) and use our services, you trust us with your personal information. This Privacy Policy is meant to help you understand what information we collect, how and why we collect that information, and how we use it. We hope you take some time to read through it carefully, as it is important. If there are any in this Privacy Policy that you do not agree with, please discontinue use of our site and our services.

From time to time, we may make changes to this Privacy Policy. When any changes are made, we will update the “Revised” date at the top of this document, so please check back every now and then to ensure that you are still in agreement with our privacy practices.

 

Your use of the emotoring.com website and/or provision of your personal information or sensitive personal information to EMOTORING LLC constitutes your consent to the use, storage, processing and transfer of that information in accordance with this Privacy Statement.

 

1.    What information will we collect about you?

a)    Site Use Information 

We collect technical information relating to each time a visitor comes to our Website, including IP address, browser type and version, time zone settings, browser plug-in types and versions, operating system and platform type (e.g. Safari browser on a MAC platform). 

We may also collect information about your visit, including pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

Gathering this technical information helps us to learn what browsers we need to support and helps us determine what sections of our Website are most popular and how many visitors come to our site(s). You do not have to register with our Website before we can collect this information.

 

b)    Information You Give Us

You may provide personal information to us which may include your name, home and/or work email address, postal address, requested vehicle make, phone number, and details about your intent to purchase a car. You are only required to provide such information if you want to take advantage of our products and services provided through our Website.

2.     What are “cookies” and how do we use them?

A cookie is a small text file containing a unique identification number that is transferred from a website to the hard drive of your computer. This unique number identifies your web browser to our computers whenever you visit our Website. 

The use of cookies is an industry standard, and cookies are currently used on most major websites. Most web browsers are initially set up to accept cookies. If you prefer, you can reset your browser to notify you when you have received a cookie. You can also set your browser to refuse to accept cookies altogether.  While our Website does not require you to use cookies, keep in mind that certain services will not function properly if you set your browser to refuse all cookies.

3.     Other tracking technologies

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to help customize the Site and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of a page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

4.     Do we share information with third parties?

EMOTORING LLC does not sell to third-parties, names, phone numbers, e-mail addresses or other personally identifying information to any other external parties, beyond those described above, for marketing  and website performance analytics.

Personal information collected through our Website is generally collected and maintained solely by EMOTORING LLC or its contracted vendors. If you wish to opt out of such lists at any time, you may do so by following the directions in Item 5 below.

a)       Sensitive Personal Information.

EMOTORING LLC does not share with third parties, sensitive personal information such as social security numbers, credit card numbers, felony conviction information, or personal credit related information except as necessary to complete transactions with car dealerships requested by you and under strict confidentiality and security protections; nor does EMOTORING LLC publish such sensitive personal information.

 

b)    Site Use Information

EMOTORING LLC uses aggregate, anonymous data to perform statistical analyses of the collective characteristics and behavior of visitors to our Website; to measure user interests regarding specific areas of our Website; and to analyze how and where best to use our resources. 

Without such data, we would not know which parts of our Website are the most popular, and we would not be able to change and update the content and services appropriately.  

In addition, we may share aggregate website statistics with the media or other third parties. We do not disclose personal information to these third parties as part of this process, only information in an aggregate form. 

c)    Subsidiaries and Affiliates

If EMOTORING LLC establishes a subsidiary or affiliate, we may allow our subsidiary or affiliate to use the information which you may provide to the same extent as EMOTORING LLC may use such information under this Privacy Policy, and fully subject to the same limits as EMOTORING LLC is subject to on the use of such information under this Privacy Policy.

d)    To transfer assets in the event of sale or bankruptcy

If we sell all or a portion of our assets, undergo a merger, or are acquired by another entity, or reorganize, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor the commitments we’ve made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

 

4.     How do we use the information we collect?

We use your personal information according to the terms of the Privacy Policy in effect at the time of our use. We will only process your personal information, including sharing it with third parties, where (1) you have provided your consent which can be withdrawn at any time, (2) the processing is necessary for the performance of a contract to which you are a party (including the leasing or purchasing of a car through an non-affiliated car dealership), (3) we are required by law, (4) processing is required to protect your vital interests or those of another person, or (5) processing is necessary for the purposes of our legitimate commercial interests, provided your interests and fundamental rights do not override those interests.

TO COMPLY WITH LAWS OR TO PROTECT RIGHTS OF USERS

If we believe the release of information about you is necessary to respond to a legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, or safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

We use personal information for the following purposes:

a)    Information You Give Us

We use the personal information you give us:

  1. to carry out our obligations arising from our services that we provide and any other agreement entered into between you and us
  2. to provide you with the information, products and services you request from us 
  3. to arrange and deliver a vehicle that is sourced by EMOTORING LLC
  4. to respond to your questions and provide related to customer services
  5. to improve our Website
  6. to send you personalized communications, information about benefits and our services, and other information that EMOTORING LLC believes is relevant and useful to our Customers, where you have not opted out of receiving such information 
  7. to notify you about changes to our services or to ask you to provide feedback 
  8. to enable you to complete a survey
  9. to administer and protect our business and websites (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
  10. to comply with all applicable laws or legal processes, including providing information on individual users to the appropriate governmental authorities where required by law enforcement or judicial authorities 
  11. in matters involving a danger to personal or public safety, or to protect the rights, property or safety of EMOTORING LLC, our customers or others, EMOTORING LLC may voluntarily provide information to appropriate governmental authorities

5.     What is the opt-out policy for our Website?

EMOTORING LLC provides the opportunity to opt-out of receiving communications from us. If you no longer wish to receive specific communications or services, you have the following options: 

  1. You can send an e-mail to: info@emotoring.com
  2. You can send mail to the following postal address: EMOTORING LLC, 406 Orchid Ave. #188, Corona Del Mar, CA  92625, ATTN: Customer Care Department.
  3. Click on the Unsubscribe link at the bottom of the email you have received.

 

6.     What kinds of security procedures are in place to protect against the loss, misuse or alteration of your information?

We use administrative, technical, and physical security measures to help protect your personal information. Our Website has security measures equal to or better than those reasonably expected in the industry, such as firewalls, in place to protect against the loss, misuse and alteration of your personal information under our control. While we have taken reasonable steps to secure the personal information that you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Do California residents have additional privacy rights?

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain information from us. Once a year, these users may receive updates about the categories of personal information (if any) we disclosed to third parties for direct marketing purposes, along with the names and addresses of all third parties with which we shared personal information during the previous calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.